Cancellation Policy

1.How to cancel

Please tell us as early as you can by WhatsApp or phone on +91 97253 77710. Your cancellation counts from the time we receive your message, and we will confirm it back to you. Please give your name, travel date and the number or screenshot of your booking confirmation.

2.Cancellation by you

The refund depends on how much notice you give before your pickup time. The percentages apply to the advance amount you paid.

3.Peak season, buses and multi-day trips

For festival dates, wedding season, long weekends, bus bookings and multi-day outstation tours, we reserve and block vehicles for longer. The notice periods above may be longer for these bookings. We will tell you at the time of quote if a stricter schedule applies.

4.Cancellation by us

In the rare case that we have to cancel, for example because of a vehicle problem or a driver emergency, we will first offer you an equivalent or better vehicle. If that is not possible or you prefer not to take it, we refund 100% of the amount you have paid.

5.Rescheduling your booking

You can ask to change your travel date or time. If you ask at least 48 hours before pickup and a vehicle is available, we move your booking once at no extra charge. Later changes, or a second change, may be treated as a cancellation and a new booking. A new date may have a different price.

6.Delays, weather and events beyond our control

If a trip cannot go ahead because of bad weather, natural events, road closures, strikes, curfews or government orders, we will work with you to move the trip to another date. If that is not possible, we refund the amount paid, minus any cost we have already spent that cannot be recovered, such as permits or tolls.

7.Trips cut short

If you end a trip early or skip part of the route, the booking amount does not reduce, unless we agreed this with you earlier in writing.

8.Refunds

Approved refunds follow our Refund Policy.